Privacy Details Around Wallet Records
Our Privacy Policy separates account details from payment records so you can understand why each data point is needed. Phone number and verification information help us connect you with the correct account, while transaction references may appear when you use DANA, OVO, GoPay, QRIS, bank transfer
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or a virtual account. We use those records to check status, match receipts and investigate a wallet question raised through your account. Before account access, we may ask for a verification step; access or eligibility depends on local law. The policy also describes cookies, device signals
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and the period we retain records for operational, legal or dispute needs. If you believe a detail is wrong, send the account identifier and the requested change through our support route so we can assess it against the applicable requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.